Clinical Informatics Analyst II

Job ID: 17898
Category: Technical
Department: IT Inpatient Clinical
Schedule: M-F
Shift: Days
Location: Pasadena, CA

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you’ll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it.

The Clinical Informatics Analyst II is primarily responsible for supporting clinical departments and technologies they utilize. This person is responsible for reviewing, analyzing, and evaluating systems and solutions based on clinical user needs. This person is responsible for working with clinical users to define current state workflows and develop future state workflows that meet clinical needs and that are technically relevant. In addition, this person is responsible for documentation of user incidents and requests, progress against fulfilling incidents and requests, user and technical requirements, and system design. This person relies on experience and judgment with a degree of latitude in carrying out duties including leading small, low complexity projects. Responsible for delivering high level of customer service based on user needs in a manner that is aligned with clinical workflow and priorities. The Clinical Informatics Analyst II is knowledgeable of and adheres to commonly used Information Technology concepts, practices, and procedures including relational databases and client server concepts. This is a full time position requiring flexibility of hours and is not eligible for overtime pay. Education: Bachelor degree in Information Technology, Health Administration, Informatics, Nursing or other healthcare program, strongly preferred Experience/Training: A minimum of three years experience in Information Technology or four years experience in Information Technology and clinical healthcare operations, required. Experience and demonstrated proficiency in application design and configuration, required. Two or more years of Cerner Millennium application experience, preferred. Three or more years experience in clinical healthcare operations, preferred. Licenses/Certifications: Active RN or other clinical license, strongly preferred. ITIL v3 Foundations within 6 months of hire, strongly preferred. Skills: Application expertise by achieving proficiency in three Cerner Millennium solutions and familiarity in five or more applications that are outside of the core EHR. Clinical acumen, which encompasses having solid understanding of the users environment, functionality requirements, and workflows, along with how they interact in the broader healthcare operational environment. Applies this knowledge to daily activities, ensuring that service and technology provided supports the clinical environment. Critical thinking, which encompasses objective analysis, systematic evaluation of the problem, followed by forming development of solutions to solve the clinical problems. Utilizing good judgment, makes recommendations and appropriately prioritizes work. Effective meeting management for moderate sized, interdisciplinary groups, including development of action oriented agendas, meeting facilitation, documentation of meeting outcomes, and tracking of action items. Ability to retain knowledge gained in formal training and advance that knowledge through research, troubleshooting, and industry networking. Technical expertise and acumen by regularly utilizing Information Technology concepts, practices and procedures such as use of command prompts, pinging of IP addresses, debugging, etc. with demonstrated ability to utilize tools to effectively and efficiently resolve technology issues. Intermediate knowledge of Microsoft applications such as Word, Excel, Outlook, PowerPoint, and Access with an ability to independently research and continue to learn and advance knowledge of these applications. Demonstrates and ability to effectively and efficiently utilize these tools to minimize manual work effort. Strong communication and interpersonal skills along with the ability to work with a diverse population. Commitment to providing exceptional IT Service Delivery by understanding user needs, development of solutions, and adherence to IT service management practices standards.