Revenue Cycle Informatics Analyst II

Job ID: 17129
Category: Technical
Department: IT Revenue Cycle & Financial
Schedule: 8 am to 5 pm
Shift: Days
Location: Pasadena, CA

When you join Huntington Hospital in Pasadena, CA, you are aligning yourself with an organization whose values drive our philosophy of care. Our focus on delivering quality, service, and cutting edge care, enables Huntington Hospital to be an organization committed to patient outcomes-not the bottom line. More importantly, it empowers you to enact change and deliver the results that continuously improve our ability to provide our community with care.

The Revenue Cycle Informatics Analyst II is primarily responsible for supporting revenue cycle departments and technologies they utilize. This person is responsible for reviewing, analyzing, and evaluating systems and solutions based on revenue cycle user needs. This person is responsible for working with revenue cycle users to define current state workflows and develop future state workflows that meet business needs and that are technically relevant. In addition, this person is responsible for documentation of user incidents and requests, progress against fulfilling incidents and requests, user and technical requirements, and system design. This person relies on experience and judgment with a degree of latitude in carrying out duties including leading small, low complexity projects. Responsible for delivering high level of customer service based on user needs in a manner that is aligned with business workflow and priorities. The Revenue Cycle Informatics Analyst II is knowledgeable of and adheres to commonly used Information Technology concepts, practices, and procedures including relational databases and client server concepts.This is a full time position requiring flexibility of hours and is not eligible for overtime pay.

Education: Bachelor degree in Information Technology, Health Administration, Business, Finance or other healthcare program, strongly preferred

Experience/Training: A minimum of three years experience in Information Technology or four years experience in Information Technology and revenue cycle healthcare operations, required. Experience and demonstrated proficiency in application design and configuration, required. Two or more years of Cerner Millennium application experience, preferred. Three or more years experience in revenue cycle healthcare operations, preferred.

Licenses/Certifications: ITIL v3 Foundations within 6 months of hire, strongly preferred.

Skills: Application expertise by achieving proficiency in three Cerner Millennium solutions and familiarity in five or more applications that are outside of the core EHR.

Business acumen, which encompasses having solid understanding of the users environment, functionality requirements, and workflows, along with how they interact in the broader healthcare operational environment. Applies this knowledge to daily activities, ensuring that service and technology provided supports the business environment.

Critical thinking, which encompasses objective analysis, systematic evaluation of the problem, followed by forming development of solutions to solve the business problems. Utilizing good judgment, makes recommendations and appropriately prioritizes work.

Effective meeting management for moderate sized, interdisciplinary groups, including development of action oriented agendas, meeting facilitation, documentation of meeting outcomes, and tracking of action items.

Ability to retain knowledge gained in formal training and advance that knowledge through research, troubleshooting, and industry networking.

Technical expertise and acumen by regularly utilizing Information Technology concepts, practices and procedures such as use of command prompts, pinging of IP addresses, debugging, etc. with demonstrated ability to utilize tools to effectively and efficiently resolve technology issues.

Intermediate knowledge of Microsoft applications such as Word, Excel, Outlook, PowerPoint, and Access with an ability to independently research and continue to learn and advance knowledge of these applications. Demonstrates and ability to effectively and efficiently utilize these tools to minimize manual work effort.

Strong communication and interpersonal skills along with the ability to work with a diverse population.

Commitment to providing exceptional IT Service Delivery by understanding user needs, development of solutions, and adherence to IT service management practices standards.